Frequently Asked Questions

  • Yes! That's one of the benefits. At all times, both of you can see the latest feed data or when the current bottle expires, for instance.
  • We follow the United States Centers for Disease Control and Prevention (CDC) guidelines for all expiration times.
  • Yes, they are dishwasher-, Baby Brezza-, and bottle warmer-safe.
  • We built BottleScan to take the mental load off your shoulders and bring a little more calm to your daily routine. We want you to love it, but more importantly, we want it to work for your family. If you’ve given it an honest try and it hasn’t streamlined your day, we will happily give you a full refund. To ensure you’ve had enough time to build a routine and experience the benefits of a clutter-free mind, we ask that you use the BottleScan app for a consecutive 14-day period and actively track a minimum of 3 bottles per day during those two weeks. If you’ve completed the 14 days and feel BottleScan hasn't given you back the headspace you deserve, simply email our support team at app.bottlescan@gmail.com within 30 days of your original purchase. Please include the email associated with your purchase along with a brief note letting us know what didn't work for you (we use your feedback to constantly improve the experience for other parents!). Once verified, we will process your 100% refund immediately. Please allow 3–5 business days for the credit to appear on your original method of payment.
  • We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
  • Simply email our support team at app.bottlescan@gmail.com and we will get back to you within 1-3 business days.